The store offers a range of speed bumps and humps designed to assist in reducing vehicle speed in parking lots, roadways, and private lanes. Its products aim to enhance safety by encouraging drivers to slow down in high-traffic areas.
However, despite the necessity for such equipment, Pep Boys Corporate Headquarters has garnered an average rating of only 1.5 out of 5 from patrons. Customers have expressed dissatisfaction through their feedback, citing issues with the quality of the speed bumps and humps available at the store.
Some have mentioned that the speed bumps were not as durable as they expected, deteriorating quickly after installation. Others have reported that the humps were not effective in reducing speed, failing to serve their intended purpose. These negative experiences have led to a significant level of customer disappointment.
Despite the negative feedback, the store remains open during its scheduled business hours, servicing individuals and businesses in need of speed management solutions. The staff at Pep Boys Corporate Headquarters strive to provide assistance and advice to customers seeking suitable speed bumps and humps for their specific needs.
It is essential for potential customers to consider the feedback when making a purchase at the store. While the store remains operational, it is important to take note of the average rating of 1.5 out of 5 and the concerns raised by previous customers before making a decision to procure products for their speed management requirements.
HOW TO GET HERE NOW
CALL: +1 215-430-9000
Dirección: 1 Presidential Blvd Suite 400, Bala Cynwyd, PA 19004
Horario de Pep Boys Corporate Headquarters
Reviews of Pep Boys Corporate Headquarters
The visitor reviews of the Pep Boys Corporate Headquarters store paint a consistently negative picture of the customer experience. Customers mention instances of poor workmanship and communication issues. One review recounts a visit for an oil change, tire rotation, and alignment, where the vehicle’s performance worsened after the service. The reviewer criticized the lack of test-driving before the alignment and expressed frustration at the subsequent engine trouble and left-pull of the vehicle. Another visitor lamented multiple AC-related issues, including being charged for unnecessary repairs and receiving inadequate service.
The sentiment conveyed in the reviews is overwhelmingly negative. Customers describe the staff’s unapologetic and rude behavior, feeling cheated and disrespected. The frustration peaks when they discovered discrepancies in the services provided, such as incorrect tire replacements and high tire pressure levels. Many felt let down by the entire experience, emphasizing the lack of basic skills and knowledge among the staff.
One particular review highlighted the ineffective handling of customer complaints until the involvement of specific individuals, illustrating a lack of consistency in customer service. Additionally, a concerning incident was reported, where a customer’s key fob was damaged, and the manager allegedly threatened the customer.
In conclusion, the sentiments conveyed in the reviews of the Pep Boys Corporate Headquarters indicate a pattern of subpar service, miscommunication, and disrespect towards customers. The overall impression is one of disappointment, with some customers vowing not to return to the store due to their negative experiences.
